Pool game Terms of Use
This page presents the rules and legal terms for using the pool game platform in clear, simple Bangla. Please read these terms carefully before creating an account or using the platform.
Last Updated: January 2025
Key Terms & Policies
Account Registration & Eligibility
To create an account on the pool game platform, you must be at least 18 years of age. Use of this platform by minors is strictly prohibited under Bangladesh law, and we enforce this rigorously. Each user may only create one account; multiple accounts will be suspended. All information provided during registration must be accurate and truthful, and any changes must be updated immediately. We may request valid documentation for identity verification at any time, and certain services may be restricted until verification is complete. Each user is solely responsible for keeping their account login credentials strictly confidential.
Deposit, Withdrawal & Transaction Policy
All financial transactions on pool game are conducted in Bangladeshi Taka (BDT), and we support common mobile banking methods. Once a deposit is made and the required verification process is completed, it will be credited to your account. Withdrawal requests may take a certain amount of time to process, and identity verification may be mandatory in some cases. We reserve the right to suspend or cancel any transaction if there is suspicion of fraudulent activity or money laundering. Records of all transactions are securely maintained and may be provided to authorities if required. For any transaction-related issues, please contact our support team.
Gaming Rules & Fair Play Policy
All games on our platform are operated in a fair and transparent manner, with no possibility of manipulation in determining outcomes. Any form of fraudulent activity, use of unauthorized software, or system manipulation is strictly prohibited. If such activity is proven, the account will be permanently suspended and associated funds may be forfeited. Attempting to exploit bonuses through multiple accounts is strictly prohibited and will be considered a violation of the terms. We regularly monitor accounts to ensure a fair gaming experience for all. To learn more about responsible gaming, visit our Responsible Gaming View page.
Bonus & Offers Terms
All bonuses and special offers provided by pool game have their own wagering terms, which should be read carefully before acceptance. Bonuses may only be used for the purpose for which they were granted and may not be withdrawn until the conditions are met. We reserve the right to modify, suspend, or cancel any bonus offer at any time, and separate notice may not be provided. Accounts must have valid activity to be eligible for offers. If a terms violation is proven, the awarded bonus and any associated winnings will be cancelled. For any questions about an offer, please contact our FAQ View section.
Data Protection & Privacy
We store our users' personal information with the highest level of security and do not sell or transfer it to third parties. To learn more about how data is collected, used, and stored, please visit our Privacy Policy read. By using the platform, you are deemed to have consented to our privacy policy. We use encryption technology for cybersecurity and conduct regular system audits. To request data protection or correction, please contact our support team. We may be obligated to provide information in response to valid requests from legal authorities.
Account Closure & Service Restrictions
We reserve the right to suspend an account without prior notice in cases of terms violations, fraudulent activity, or illegal use. Users may also request account closure at any time, and we will process such requests within a reasonable timeframe. Users will be given the opportunity to withdraw their valid balance before account closure; however, this may not apply in cases of closure due to terms violations. Services may be temporarily disrupted due to technical issues or maintenance, and we are not liable for this. We reserve the right to modify any part of the platform or its services at any time. For significant service changes, we will make every effort to notify users in advance.
Changes to Terms & Dispute Resolution
Pool game reserves the right to partially or fully modify these terms at any time, and changes will take effect upon publication on this page. Users are advised to visit this page regularly to stay up to date. Continued use of the platform after any changes will be considered as acceptance of the new terms. If any dispute arises, please first attempt to resolve it through our support team. If unresolved, the applicable laws and jurisdiction of Bangladesh will apply. All legal matters will be governed by the prevailing laws of Bangladesh.
Have a question? We're here to help
If you have difficulty understanding anything in the terms, our support team is always here to help. Visit the FAQ section for more details, or log in directly.